Returns & Exchanges

At John Dyer Gallery, we want you to be completely delighted with your new home decor and art pieces. If your purchase isn't a perfect fit for your space, we offer a 30-day return window for a full refund or exchange.

1

Initiate Your Return

Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Secure Packaging

Carefully repackage your items in their original shipping materials to ensure they are protected from damage during transit back to our gallery.

3

Ship the Item

Affix the provided return shipping label to your package and drop it off at any authorized courier location; please keep your tracking receipt for reference.

4

Refund Processing

Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing